In this article:
Please note: editing DNS is only recommended for advanced users. If you need help with your DNS settings, please contact our support team.
If your host provider gave you MX records, which are used for email, you can add these separately and they will override the MX records our system has automatically added in for you.
To add MX records:
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Log into your account and click on Domains.
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Then click on Manage under your domain.
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Click on Advanced in the navigation tabs.
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Then click Manage DNS Records.
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Click on Edit DNS Records to continue.
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There you will have the option to Edit, Delete, or Add records.
- Go to the dropdown arrow button next to the Add button to select MX records
- Select the MX (Mail Exchange) option and click Add.
- In most cases, for MX records, you will want to leave the Host section blank.
- Enter the Mail Server record provided by your host provider.
- Enter the values for the Priority field only if have specific values provided by your host. Otherwise, please leave this field blank. (Priority is used to designate primary and backup mail servers, but is typically only necessary for our enterprise level customers.)
- Click Save.
Additionally, it may sometimes take up to 30 minutes for changes to your DNS to fully update. If it takes longer than 30 minutes, please contact support.
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